Talk to the people who build it
Tell us what you need and we will send it to the right team. A person reads every message, and we reply within one working day.
Choose a team
Pick the closest match and the form will follow. You can change it at any time.
Talk to sales
Plans, volumes, an enterprise agreement or a walkthrough on your own documents.
- Tell us how many people sign and what you sign today.
- A member of our sales team replies within one working day.
- We book a short call, or send a tailored quote if you prefer to read first.
Prefer to write? Email sales@junosign.com and hear back within 1 working day.
Ask support
Help with your account, a document you have sent or a signer who cannot get in.
- Share the document name or reference and what you expected to happen.
- Our support team replies within four working hours.
- If it is a fault on our side, we tell you what happened and when it is fixed.
Prefer to write? Email support@junosign.com and hear back within 4 working hours.
Start a conversation
National signing capability, public sector programmes and JunosignNation deployments.
- Outline the programme, the legal framework and the timeline.
- A named public sector lead replies within two working days.
- We arrange an introductory call with our legal and engineering leads, under NDA if you need one.
Prefer to write? Email government@junosign.com and hear back within 2 working days.
Become a partner
Platform integrations, referral and reseller partnerships.
- Tell us about your product or business and who you serve.
- Our partnerships lead replies within three working days.
- We share the API documentation and agree a pilot if the fit is right.
Prefer to write? Email partners@junosign.com and hear back within 3 working days.
Other ways to reach us
Office hours
- Cairo · Sun–Thu
- 09:00 – 17:30
- Copenhagen · Mon–Fri
- 09:00 – 17:30
Two offices. One team.
Visits are by appointment. Tell us when you are coming and we will have someone there.
Cairo
Smart Village, Building B147Km 28 Cairo–Alexandria Desert RoadGiza, EgyptWhat you can count on
These are commitments, not targets. If we miss one, tell us and we will find out why.
- 1 day
Sales and general
Every message to sales or hello is answered by a person within one working day.
- 4 hours
Support
Support questions are answered within four working hours, during office hours.
- 2 days
Governments
Public sector enquiries go to a named lead, with a first call offered within two working days.
- 24 hours
Security reports
We acknowledge every vulnerability report at security@junosign.com within 24 hours.
Before you write
A person on the team you chose. Nothing is answered by a bot, and your message is never passed to a third party for marketing.
Yes. Choose Sales, say you would like a demo, and tell us what you sign today. We will use your own kind of document in the walkthrough.
Choose Support and include the document name. Most signer problems are solved by resending the link, and the help center covers the common ones.
Yes. JunosignNation is the same platform deployed inside a government’s own data centres. Choose Governments and we will connect you with our public sector lead.
In the European Union, on European-headquartered infrastructure. The legal pages list every sub-processor and where it operates.
Our Cairo team works in Arabic and English. The Copenhagen team works in English and Danish.
Send your first document today
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